Why Didn’t I Receive My Bonus Drop?
Our weekly VIP bonus drops will be paid out weekly on Tuesdays by 5 pm EST. If time has passed and you have not received your bonus, please contact support via our in-app messenger or email at the dedicated VIP email address previously provided.
Bonus Eligibility Criteria
Picks & Arcade:
Play $100+ → get 10% of losses back in Betr Bucks
Lose $1–$99 → round up to $10 instead
Sportsbook & Casino:
Play $100+ → get 5% of losses back in Betr Cash
Lose $1–$99 → round up to $5 instead
Timeline and Processing of Bonus Payouts
Bonuses are typically credited to your account every Tuesday by 5 PM EST.
If the bonus does not appear by this time, double-check your account activity to confirm eligibility criteria were fulfilled.
Additional Considerations
Entries placed with Betr Bucks will not count as losses.