Common Reasons for Promotion Ineligibility in the Betr App
Understanding why a promotion entry might be deemed ineligible is essential for maximizing your experience with Betr. Below, we address some of the most frequent reasons users encounter issues and clarify general rules to ensure eligibility for future promotions.
Opt in Status
Promotions such as deposit matches, entry matches, No Sweats/protected plays, etc, require an opt-in to qualify. Be sure to always check the Promotions hub to opt into any promotion you wish to use.
Entries, or deposits made before opting in will not count towards the promotion.
Eligibility Based on Entry Type
All promotions in the Betr app require entries to be made with cash, not Betr Bucks. Betr Bucks cannot be used to earn additional Betr Bucks or participate in promotions. If your entry is made with Betr Bucks, it will automatically not qualify for any promotional rewards. Always verify your payment method before submitting an entry.
Promotion-Specific Requirements
Each promotion may have unique criteria for participation. For example:
Certain promotions might require completing a survey or other specific actions before being eligible. If these requirements are not fulfilled, the promotion will not be accessible to the user. To ensure eligibility, read the promotion’s terms carefully for any preconditions.
Participation and Membership Criteria
Some promotions are limited to specific types of players. For instance, certain sign-up promotions might explicitly state that they are available only to Betr Picks players. These limitations are typically outlined in the terms and conditions of the promotion, so reviewing these details is important.If unsure, you can find promotion terms directly in the app or website under relevant sections.
Helpful Tips to Avoid Ineligibility:
Always read the terms and conditions of any promotion before opting in.
Make sure to use cash, not promotional credits like Betr Bucks, for eligible entries.
Pay attention to any survey or action-based requirements mentioned.
Confirm eligibility by checking if particular restrictions or player-type criteria apply.
By being aware of these common issues and taking steps to avoid them, you'll increase your chances of enjoying Betr’s promotions without a hitch.