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Betr Rips: Frequently Asked Questions

Everything about Betr Rips: buying packs, ripping, selling back, shipping, eligibility and support.

What is Betr Rips?

Betr Rips lets you buy digital packs backed by real, physical trading cards. Rip a pack to reveal the card inside, then decide whether to sell it back to Betr for cash or have it shipped to you. Packs cover sports (Pokemon, football, basketball, baseball and more) and Pokémon, in graded and ungraded options at a range of price points.

How do I buy a pack?

  1. Open the Rips product in the Betr app.

  2. Browse the categories and tap a pack to see its price, what's inside, the card value range and the odds.

  3. Choose how many packs you want (up to 9 per order) and confirm your purchase.

Packs are paid for from your Betr wallet, the same balance you use for Betr Picks, Arcade or Predictions, Betr Bucks cannot be used on packs.

What happens when I rip a pack?

Ripping reveals the card allocated to that pack along with its Fair Market Value (FMV). You don't choose the card you get, and past pulls don't affect future ones. If you skip the reveal animation, the card is still revealed and placed in your vault.

Important: card values vary, and a card can be worth less than the price of the pack

.

What can I do with a card after I rip it?

Every revealed card goes to your vault with a 24-hour timer. Before the timer runs out you can:

  • Sell back: sell the card to Betr at the sale-back price shown on the card. The cash is credited to your wallet right away.

  • Ship: have the physical card delivered to you.

If you do nothing, the card is automatically sold back at the end of the 24 hours and the value is credited to your wallet.

What is Fair Market Value (FMV)?

FMV is the valuation of the card at the moment it is revealed, and it doesn't change while the card is in your vault. It is the basis for your sale-back price. It is not a guarantee of what an outside buyer would pay.

How does shipping work?

Tap "Ship" on a card in your vault before its timer expires, enter your delivery address and confirm. Shipping, handling and any applicable taxes are shown before you confirm. Cards are packed and shipped by our fulfilment partner, and delivery dates are estimates. You can have up to multiple cards awaiting shipment at a time.

If your card arrives damaged or doesn't arrive, contact Support within 10 days, keep the card and packaging, and include photos.

Can I cancel a shipment?

Yes. Until the card has been handed to the carrier you can cancel the shipment and sell the card back instead. Shipping and handling fees are refunded to your wallet as cash. By canceling a shipment, the card is automatically sold back.

Can I get a refund on a pack?

Pack purchases are final once the pack is ripped, and being unhappy with the card or its value is not grounds for a refund. If a purchase fails after you were charged, the pack price is refunded automatically. If you were charged twice or a pack is missing, contact Support.

What does "Sold out" mean?

That pack is restocking. It stays visible so you can check back, but it can't be bought until new inventory arrives.

Who can use Betr Rips?

You must be at least 18 (or the age of majority where you live), a US resident, verified on Betr, and physically located in a state where Rips is available when you buy a pack.

Can I set limits?

Yes. Daily, weekly and monthly pack purchase limits, cool-off periods and self-exclusion are available in your account settings. Note that limits and deactivation don't pause the 24-hour vault timer; if you're locked out and want a card shipped, contact Support.

Still stuck?

Contact Betr Support in the app. For questions about a shipment that's already on its way, email [email protected].

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