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Massachusetts FAQs

Massachusetts cessation

Updated over 5 months ago

Where is Betr Sportsbook ceasing operations?

  • Betr Sportsbook will be ceasing operations only in Massachusetts on February 16, 2024 at 11:59 PM EST. Betr will continue to be available in Ohio and Virginia.

What happens to the entries I have already placed?

  • Any entry placed before the cessation date (February 16, 2024 11:59PM EST) will settle according to the results. Betr Sportsbook does not offer any futures markets.

What happens to my betting history?

  • Your betting history will be available in your Betr account.

How do I withdraw the money in my account?

  • Withdrawals are quick and easy. To withdraw, click 'Account' on the top right of our mobile app and select 'Withdrawal from Sportsbook'. You will then be prompted to enter a withdrawal amount. Enter the full balance and click 'Submit'.

How much time do I have to withdraw my funds?

  • You will be able to login and withdraw your funds up until March 16, 2024. After this date, Betr will send any customer that has not withdrawn his or her balance a check with their funds to the last physical address we have on file. Betr’s customer support representatives will use good faith efforts to contact all patrons with any remaining balances. Any unclaimed balances will be handled in accordance with Chapter 200A: Disposition of Unclaimed Property.

What happens to my active bonuses or new user bonus?

  • All bonuses have been settled based on the terms and conditions associated with the specific promotion.

My deposit is tied to a sign-up bonus.

  • Any deposit tied to a sign-up bonus will be released on February 7, 2024 by 5:00 PM EST.

Will I still receive the proper tax forms?

  • Betr Sportsbook does not offer any markets that would have triggered tax reporting events, so you should not expect any tax reporting forms.

How do I reach customer service?

  • If you are unable to find the answers you need here, please contact us at [email protected].

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