# Betr Help Center

> Help center for Betr

## English

### Account

- [Can I share my account, device, or payment method with someone else?](https://help.betr.app/en/articles/15895109-can-i-share-my-account-device-or-payment-method-with-someone-else.md): Policy covering account, device, and payment method sharing restrictions, and the consequences of violating them.
- [How old do I have to be to play on Betr?](https://help.betr.app/en/articles/9461896-how-old-do-i-have-to-be-to-play-on-betr.md): Age Requirement
- [Do I need to verify my identity?](https://help.betr.app/en/articles/9461786-do-i-need-to-verify-my-identity.md): Verification information
- [Why can't I verify my account?](https://help.betr.app/en/articles/9461895-why-can-t-i-verify-my-account.md): Verification failed
- [Trying to sign up but not proceeding past sign up screen.](https://help.betr.app/en/articles/9461783-trying-to-sign-up-but-not-proceeding-past-sign-up-screen.md): Unable to sign up
- [What happens if I fail verification?](https://help.betr.app/en/articles/9461787-what-happens-if-i-fail-verification.md): Verification Fail
- [What is the purpose of a sign-up code?](https://help.betr.app/en/articles/9461934-what-is-the-purpose-of-a-sign-up-code.md): Information on sign up codes
- [Is it free to sign up?](https://help.betr.app/en/articles/9461784-is-it-free-to-sign-up.md): Free to sign up
- [Login Issue - Outdated phone number](https://help.betr.app/en/articles/9777778-login-issue-outdated-phone-number.md): Process to update your forgotten or outdated phone number
- [Login Issue - Forgot my email](https://help.betr.app/en/articles/9777664-login-issue-forgot-my-email.md): Process to update your forgotten email
- [Why am I not getting the text verification code?](https://help.betr.app/en/articles/9461781-why-am-i-not-getting-the-text-verification-code.md): Text Verification Code
- [Why am I not getting the password reset email?](https://help.betr.app/en/articles/9461782-why-am-i-not-getting-the-password-reset-email.md): Not receiving password reset email
- [Why does the app keep signing me out of my account?](https://help.betr.app/en/articles/9461898-why-does-the-app-keep-signing-me-out-of-my-account.md): Account log-ins - biometrics
- [Why is my app continuously loading? I can't access my account](https://help.betr.app/en/articles/9461899-why-is-my-app-continuously-loading-i-can-t-access-my-account.md): Account blocked - won't let me log in
- [How to switch between products](https://help.betr.app/en/articles/9461961-how-to-switch-between-products.md): Switching between Betr Products
- [What should I do if I receive a maintenance message on the Betr app?](https://help.betr.app/en/articles/11879685-what-should-i-do-if-i-receive-a-maintenance-message-on-the-betr-app.md)
- [Why was my account suspended?](https://help.betr.app/en/articles/9461904-why-was-my-account-suspended.md): Account suspended
- [How can I close my Betr account?](https://help.betr.app/en/articles/9461793-how-can-i-close-my-betr-account.md): How to close/delete betr account
- [How can I view my profit/loss statement?](https://help.betr.app/en/articles/9461911-how-can-i-view-my-profit-loss-statement.md)
- [Can I re-open my account at a later time if I delete my account?](https://help.betr.app/en/articles/9461906-can-i-re-open-my-account-at-a-later-time-if-i-delete-my-account.md): Re-open account
- [Can I change or update my username?](https://help.betr.app/en/articles/9461790-can-i-change-or-update-my-username.md): Update username/email
- [How can I update my Account Information?](https://help.betr.app/en/articles/9461901-how-can-i-update-my-account-information.md): Updating Account Information
- [How can I reset my Password?](https://help.betr.app/en/articles/9461900-how-can-i-reset-my-password.md): Password Reset
- [Can I set up Two Factor Authentication?](https://help.betr.app/en/articles/9461797-can-i-set-up-two-factor-authentication.md): Two-factor authentication
- [Where can I find my transaction history?](https://help.betr.app/en/articles/9461796-where-can-i-find-my-transaction-history.md): Transaction History
- [How can I retrieve my funds if my account is restricted or closed?](https://help.betr.app/en/articles/12015173-how-can-i-retrieve-my-funds-if-my-account-is-restricted-or-closed.md)
- [Can I change my legal name or add a middle name after signing up?](https://help.betr.app/en/articles/12015186-can-i-change-my-legal-name-or-add-a-middle-name-after-signing-up.md)
- [What documents are acceptable for verification?](https://help.betr.app/en/articles/12015220-what-documents-are-acceptable-for-verification.md)
- [How long does account/document verification usually take?](https://help.betr.app/en/articles/12015231-how-long-does-account-document-verification-usually-take.md)
- [What should I do if I receive an unrecognized login notification on my Betr account?](https://help.betr.app/en/articles/12046515-what-should-i-do-if-i-receive-an-unrecognized-login-notification-on-my-betr-account.md)
- [Can I hide the gaming products from the home screen?](https://help.betr.app/en/articles/14712083-can-i-hide-the-gaming-products-from-the-home-screen.md): Proudct Visibility
- [My account is blocked or under review — what happens next?](https://help.betr.app/en/articles/16056579-my-account-is-blocked-or-under-review-what-happens-next.md)

### Payments

- [PayPal Deposit Trouble-Shooting](https://help.betr.app/en/articles/9488908-paypal-deposit-trouble-shooting.md): Steps to resolve common PayPal depositing issues
- [What should I do if my deposit is being rejected by the processor in Betr?](https://help.betr.app/en/articles/11942989-what-should-i-do-if-my-deposit-is-being-rejected-by-the-processor-in-betr.md)
- [What are acceptable deposit methods?](https://help.betr.app/en/articles/9461803-what-are-acceptable-deposit-methods.md): Accepted Deposit Methods
- [Why was my deposit declined?](https://help.betr.app/en/articles/9461810-why-was-my-deposit-declined.md): Deposit failed
- [How can I cancel/refund my deposit?](https://help.betr.app/en/articles/9461808-how-can-i-cancel-refund-my-deposit.md): Refund deposit
- [Can I use a prepaid card as a payment method to fund my account?](https://help.betr.app/en/articles/9461918-can-i-use-a-prepaid-card-as-a-payment-method-to-fund-my-account.md): Pre-paid card information
- [I got charged from my bank account but I haven‘t played or used the app today, why were the funds taken?](https://help.betr.app/en/articles/9461917-i-got-charged-from-my-bank-account-but-i-haven-t-played-or-used-the-app-today-why-were-the-funds-taken.md): Unauthorized Charge
- [Why were the funds taken from my bank account even though my deposit did not go through?](https://help.betr.app/en/articles/9461919-why-were-the-funds-taken-from-my-bank-account-even-though-my-deposit-did-not-go-through.md): Charged after failed deposit
- [How do I link Paypal as a payment method?](https://help.betr.app/en/articles/9461798-how-do-i-link-paypal-as-a-payment-method.md): Linking Paypal
- [Is there a deposit minimum?](https://help.betr.app/en/articles/9461806-is-there-a-deposit-minimum.md): Minimum deposit
- [When will I be charged after depositing?](https://help.betr.app/en/articles/9461807-when-will-i-be-charged-after-depositing.md): Information on deposits and when the charge will occur
- [How do I withdraw or redeem my funds?](https://help.betr.app/en/articles/9461921-how-do-i-withdraw-or-redeem-my-funds.md): How to request a withdrawal
- [Can I cancel a pending withdrawal?](https://help.betr.app/en/articles/9461927-can-i-cancel-a-pending-withdrawal.md): Cancel pending withdrawal
- [My withdrawal was already approved. Where are my funds?](https://help.betr.app/en/articles/9461925-my-withdrawal-was-already-approved-where-are-my-funds.md): Withdrawal timeframe after approval
- [How long will my withdrawal take?](https://help.betr.app/en/articles/9461817-how-long-will-my-withdrawal-take.md): Withdrawal timeframes
- [What are acceptable withdrawal methods?](https://help.betr.app/en/articles/9461819-what-are-acceptable-withdrawal-methods.md): Acceptable Withdrawal Methods
- [How do I make a deposit?](https://help.betr.app/en/articles/9461805-how-do-i-make-a-deposit.md): Deposits and Purchases
- [The card I used to deposit expired. Can I use a different one for withdrawal?](https://help.betr.app/en/articles/9461824-the-card-i-used-to-deposit-expired-can-i-use-a-different-one-for-withdrawal.md): How to update expired card
- [Why can't I withdraw or redeem my funds?](https://help.betr.app/en/articles/13851537-why-can-t-i-withdraw-or-redeem-my-funds.md): Payment method issues, unsupported cards, and "Withdrawal Unavailable" errors
- [What is the minimum withdrawal or redemption amount?](https://help.betr.app/en/articles/15125367-what-is-the-minimum-withdrawal-or-redemption-amount.md): Withdrawal and Redemption Minimum
- [Can I deposit and/or withdrawal while I am not an eligible state?](https://help.betr.app/en/articles/9461970-can-i-deposit-and-or-withdrawal-while-i-am-not-an-eligible-state.md): Funding betr account while out of state
- [Why is my card information saved?](https://help.betr.app/en/articles/9461809-why-is-my-card-information-saved.md): Card information
- [How can I remove a debit card?](https://help.betr.app/en/articles/13920467-how-can-i-remove-a-debit-card.md): Remove Debit card
- [How can I manage withdrawals with multiple payment methods and avoid complications?](https://help.betr.app/en/articles/14117134-how-can-i-manage-withdrawals-with-multiple-payment-methods-and-avoid-complications.md): Payment Method Management
- [What is Required Distribution?](https://help.betr.app/en/articles/14187990-what-is-required-distribution.md): Required Distribution
- [How can I add a payment method for withdrawals in Betr Picks/Arcade?](https://help.betr.app/en/articles/14424832-how-can-i-add-a-payment-method-for-withdrawals-in-betr-picks-arcade.md): Linking Payment Method to Fantasy Wallet
- [What are Betr Cash, Betr Bucks, Play-through Cash, and Gold Coins?](https://help.betr.app/en/articles/14425001-what-are-betr-cash-betr-bucks-play-through-cash-and-gold-coins.md): Difference between Betr Bucks, Betr Cash, and Play-through Cash
- [What are returned EFTs, and what fees and terms apply?](https://help.betr.app/en/articles/16165018-what-are-returned-efts-and-what-fees-and-terms-apply.md): Trustly Return Fee
- [What are gold coins?](https://help.betr.app/en/articles/12053046-what-are-gold-coins.md): What are they?
- [How do I add a payment method to my social wallet?](https://help.betr.app/en/articles/14156320-how-do-i-add-a-payment-method-to-my-social-wallet.md)
- [Taxes - FAQs - 1099 and Year-End Statements](https://help.betr.app/en/articles/9461928-taxes-faqs-1099-and-year-end-statements.md): Tax information and FAQ's
- [TAXES - FREQUENTLY ASKED QUESTIONS - W-2G and Year End Statements](https://help.betr.app/en/articles/9461799-taxes-frequently-asked-questions-w-2g-and-year-end-statements.md)
- [Do I have to file taxes for my winnings?](https://help.betr.app/en/articles/9461912-do-i-have-to-file-taxes-for-my-winnings.md): Tax information

### Promotions & Bonuses

- [New Player Offer: Two No Sweat Tokens \(AFTER FIRST DEPOSIT ONLY on Betr Picks\)](https://help.betr.app/en/articles/13906195-new-player-offer-two-no-sweat-tokens-after-first-deposit-only-on-betr-picks.md)
- [Invite-Only Deposit Match 2026 \(Betr Picks\)](https://help.betr.app/en/articles/10003501-invite-only-deposit-match-2026-betr-picks.md)
- [2025 Special Giveaway \(Betr Picks\)](https://help.betr.app/en/articles/10302752-2025-special-giveaway-betr-picks.md)
- [Invited Deposit & Get \(Betr Picks\)](https://help.betr.app/en/articles/9462038-invited-deposit-get-betr-picks.md)
- [Invited Place & Get \(Betr Picks\)](https://help.betr.app/en/articles/9462039-invited-place-get-betr-picks.md)
- [Can I use an entire bonus at once?](https://help.betr.app/en/articles/9461843-can-i-use-an-entire-bonus-at-once.md): Bonus fund restrictions
- [Do promotions have a max payout on promotions?](https://help.betr.app/en/articles/9461937-do-promotions-have-a-max-payout-on-promotions.md): Promotion max payout
- [Is there any playing requirement for the bonus?](https://help.betr.app/en/articles/9461832-is-there-any-playing-requirement-for-the-bonus.md): Bonus fund play through requirement
- [Where do I find my bonuses?](https://help.betr.app/en/articles/9461794-where-do-i-find-my-bonuses.md): Bonus Funds Location
- [Invited Play & Get \(Betr Arcade\)](https://help.betr.app/en/articles/12052796-invited-play-get-betr-arcade.md)
- [Invited Place & Get \(Betr Social Sportsbook Only\)](https://help.betr.app/en/articles/12261011-invited-place-get-betr-social-sportsbook-only.md)
- [Refer-a-Friend: $20 to both of you \(All Betr Products\)](https://help.betr.app/en/articles/14357255-refer-a-friend-20-to-both-of-you-all-betr-products.md)
- [Invited Purchase & Get \(Betr Social Casino Only\)](https://help.betr.app/en/articles/14501582-invited-purchase-get-betr-social-casino-only.md)
- [NEW PLAYER OFFER: Up to 100 First Day Insurance \(Betr Casino Only\)](https://help.betr.app/en/articles/14845764-new-player-offer-up-to-100-first-day-insurance-betr-casino-only.md)
- [Summer Rewards \(All States, Opt-in Required\)](https://help.betr.app/en/articles/15655984-summer-rewards-all-states-opt-in-required.md)
- [I opted into a promo but didn't get credited — what should I check?](https://help.betr.app/en/articles/16056581-i-opted-into-a-promo-but-didn-t-get-credited-what-should-i-check.md): Self-check troubleshooter for players who opted into a promotion but don't see the bonus/reward credited.
- [Invite-Only Purchase Match 2026 \(Betr Picks\)](https://help.betr.app/en/articles/16220539-invite-only-purchase-match-2026-betr-picks.md)
- [Betr Affiliate Partnership](https://help.betr.app/en/articles/10548068-betr-affiliate-partnership.md): Betr Affiliate Partnership
- [Does Betr offer a VIP program?](https://help.betr.app/en/articles/9461933-does-betr-offer-a-vip-program.md): Betr VIP program

### Fantasy Sports

- [Mystery Multiplier FAQ's](https://help.betr.app/en/articles/12038328-mystery-multiplier-faq-s.md): Mystery Multiplier Details
- [What is Race to Place?](https://help.betr.app/en/articles/13870177-what-is-race-to-place.md)
- [Betr Picks Group Play FAQs](https://help.betr.app/en/articles/9740768-betr-picks-group-play-faqs.md)
- [Group Play - How am I placed into groups?](https://help.betr.app/en/articles/9745505-group-play-how-am-i-placed-into-groups.md)
- [Group Play - Why is my group not filled yet?](https://help.betr.app/en/articles/9745508-group-play-why-is-my-group-not-filled-yet.md)
- [Group Play - How are points calculated for my lineup?](https://help.betr.app/en/articles/9745511-group-play-how-are-points-calculated-for-my-lineup.md)
- [Group Play - What happens if I have the highest-scoring lineup in my group?](https://help.betr.app/en/articles/9745514-group-play-what-happens-if-i-have-the-highest-scoring-lineup-in-my-group.md)
- [Group Play - What happens if I get a perfect lineup by making all my picks correctly?](https://help.betr.app/en/articles/9745519-group-play-what-happens-if-i-get-a-perfect-lineup-by-making-all-my-picks-correctly.md)
- [Group Play - What if I have a perfect lineup, but another member of my group has more points?](https://help.betr.app/en/articles/9745523-group-play-what-if-i-have-a-perfect-lineup-but-another-member-of-my-group-has-more-points.md)
- [Group Play - What happens if there is a tie for the highest-scoring lineup in my group?](https://help.betr.app/en/articles/9745516-group-play-what-happens-if-there-is-a-tie-for-the-highest-scoring-lineup-in-my-group.md)
- [Group Play - What if I get one pick wrong, but still have more points than someone who got a perfect lineup?](https://help.betr.app/en/articles/10185966-group-play-what-if-i-get-one-pick-wrong-but-still-have-more-points-than-someone-who-got-a-perfect-lineup.md)
- [Group Play - How do I know how much I'll win for winning an individual leaderboard?](https://help.betr.app/en/articles/9876186-group-play-how-do-i-know-how-much-i-ll-win-for-winning-an-individual-leaderboard.md)
- [Group Play - What is the potential payout of a leaderboard?](https://help.betr.app/en/articles/9998726-group-play-what-is-the-potential-payout-of-a-leaderboard.md)
- [Can a user appear in the same leaderboard with multiple entries?](https://help.betr.app/en/articles/12046558-can-a-user-appear-in-the-same-leaderboard-with-multiple-entries.md)
- [What if I win a Flex group play entry without getting all picks correct, but also win a leaderboard?](https://help.betr.app/en/articles/12054740-what-if-i-win-a-flex-group-play-entry-without-getting-all-picks-correct-but-also-win-a-leaderboard.md)
- [Why is my Pick not updating in real time?](https://help.betr.app/en/articles/9809254-why-is-my-pick-not-updating-in-real-time.md): Pick not updating
- [Do Extra Points count as Field Goals?](https://help.betr.app/en/articles/10104179-do-extra-points-count-as-field-goals.md): How Field Goals are determinded
- [How are selections resulting in a tie handled?](https://help.betr.app/en/articles/10974345-how-are-selections-resulting-in-a-tie-handled.md): Tied Picks & Projections
- [Selection Settlement Glossary](https://help.betr.app/en/articles/11060810-selection-settlement-glossary.md): What the colors indicate in settled entries
- [Player Ejections](https://help.betr.app/en/articles/11071049-player-ejections.md): How ejected players are settled
- [Why hasn't my balance been updated after my winning entry?](https://help.betr.app/en/articles/9461902-why-hasn-t-my-balance-been-updated-after-my-winning-entry.md): Settlement timeframe
- [Fantasy Score Calculation](https://help.betr.app/en/articles/9461946-fantasy-score-calculation.md): Betr Picks Fantasy Scoring breakdown
- [Methods for handling stat corrections](https://help.betr.app/en/articles/9461958-methods-for-handling-stat-corrections.md): Stat Corrections
- [Are overtime \(OT\) stats calculated?](https://help.betr.app/en/articles/9461956-are-overtime-ot-stats-calculated.md): What are the overtime \(OT\) rules?
- [How do you calculate MLB total bases?](https://help.betr.app/en/articles/9516587-how-do-you-calculate-mlb-total-bases.md): MLB Total Base information
- [My pitcher won, why did he not get the 4 fantasy points?](https://help.betr.app/en/articles/9516896-my-pitcher-won-why-did-he-not-get-the-4-fantasy-points.md): MLB Pitcher Fantasy Score - Win
- [What happens if a game is canceled or postponed?](https://help.betr.app/en/articles/9461954-what-happens-if-a-game-is-canceled-or-postponed.md): Canceled/Postponed event
- [What happens if there is a line/projection error?](https://help.betr.app/en/articles/9461959-what-happens-if-there-is-a-line-projection-error.md): Projection/line error
- [Golf Statistics Overview](https://help.betr.app/en/articles/9461940-golf-statistics-overview.md): Golf Market definitions
- [What happens if my player gets injured?](https://help.betr.app/en/articles/9461951-what-happens-if-my-player-gets-injured.md): Injured player
- [🚨 BETR INJURY INSURANCE PROMOTIONS 🚑](https://help.betr.app/en/articles/9828715-betr-injury-insurance-promotions.md): NFL, NBA, CFB, MLB & WNBA Promotional Injury Insurance
- [What happens to my lineup if a selection gets voided?](https://help.betr.app/en/articles/9461949-what-happens-to-my-lineup-if-a-selection-gets-voided.md): Betr Picks voided pick
- [How can I cancel/void my entry?](https://help.betr.app/en/articles/9461945-how-can-i-cancel-void-my-entry.md): Cancel, edit, or void entry request
- [Betr Picks Pick Types](https://help.betr.app/en/articles/10966853-betr-picks-pick-types.md): Betr Pick Type Explanations
- [What are Edge Combos?](https://help.betr.app/en/articles/10317117-what-are-edge-combos.md): Edge Combos
- [What are Edge Picks?](https://help.betr.app/en/articles/10810745-what-are-edge-picks.md): Edge Picks
- [What are Boosted Picks?](https://help.betr.app/en/articles/10950356-what-are-boosted-picks.md): Boosted Picks
- [What are Anchor Picks?](https://help.betr.app/en/articles/10967151-what-are-anchor-picks.md): Anchor Picks
- [Flex Play Breakdown](https://help.betr.app/en/articles/9461944-flex-play-breakdown.md): Flex play pay breakdown
- [What is the difference between Flex play and Perfect play?](https://help.betr.app/en/articles/9461942-what-is-the-difference-between-flex-play-and-perfect-play.md): Flex play vs Perfect play
- [Which states does Betr Picks offer college sports?](https://help.betr.app/en/articles/9828611-which-states-does-betr-picks-offer-college-sports.md): List of states that offer college sports
- [How many sign-up offers can I receive?](https://help.betr.app/en/articles/9801289-how-many-sign-up-offers-can-i-receive.md): Multi-product states
- [Betr Ballers Weekly Bonus Drop](https://help.betr.app/en/articles/10478639-betr-ballers-weekly-bonus-drop.md): VIP Bonus Drop
- [How do deposit match promotions work, and how can I withdraw my funds if I participate?](https://help.betr.app/en/articles/11944274-how-do-deposit-match-promotions-work-and-how-can-i-withdraw-my-funds-if-i-participate.md)
- [What are Betr bucks and how do I use them?](https://help.betr.app/en/articles/9461957-what-are-betr-bucks-and-how-do-i-use-them.md): Information on Betr Bucks
- [What are the common reasons for promotion ineligibility in the Betr app?](https://help.betr.app/en/articles/11944192-what-are-the-common-reasons-for-promotion-ineligibility-in-the-betr-app.md)
- [Why didn’t I get my Refer-a-friend bonus?](https://help.betr.app/en/articles/9461848-why-didn-t-i-get-my-refer-a-friend-bonus.md): RAF Bonus
- [What type of promotions do you offer?](https://help.betr.app/en/articles/9461931-what-type-of-promotions-do-you-offer.md): Betr Picks promotions
- [What is the current sign-up offer?](https://help.betr.app/en/articles/9461828-what-is-the-current-sign-up-offer.md): Current sign-up offers
- [Do you have a refer-a-friend program?](https://help.betr.app/en/articles/9461844-do-you-have-a-refer-a-friend-program.md): Referral Program
- [Am I able to use Betr Bucks to qualify for promotions?](https://help.betr.app/en/articles/9461938-am-i-able-to-use-betr-bucks-to-qualify-for-promotions.md): Betr bucks as promotional entries
- [Can I cancel my Mystery Wheel entry?](https://help.betr.app/en/articles/12037376-can-i-cancel-my-mystery-wheel-entry.md): Mystery Wheel Void
- [Free Pick Promotions. Can I withdraw the winnings?](https://help.betr.app/en/articles/14547221-free-pick-promotions-can-i-withdraw-the-winnings.md): Where the winnings from a free pick will be
- [Betr Picks House Rules](https://help.betr.app/en/articles/9461972-betr-picks-house-rules.md): Betr Picks House Rules

### Social Sportsbook

- [Is there a latency delay between the broadcast and the markets?](https://help.betr.app/en/articles/12042920-is-there-a-latency-delay-between-the-broadcast-and-the-markets.md): Latency concern
- [I made a pre-match wager, but the game got postponed. What happens to my entry?](https://help.betr.app/en/articles/12042931-i-made-a-pre-match-wager-but-the-game-got-postponed-what-happens-to-my-entry.md)
- [What is a multiplier?](https://help.betr.app/en/articles/12042945-what-is-a-multiplier.md): Information on Multipliers and how they work?
- [Why was my MLB entry voided after a pitching change?](https://help.betr.app/en/articles/12042961-why-was-my-mlb-entry-voided-after-a-pitching-change.md): MLB voided wager
- [Will an error count as a hit \(MLB\)?](https://help.betr.app/en/articles/12042973-will-an-error-count-as-a-hit-mlb.md): MLB reached base on an error, is it a hit?
- [What happens if my game gets rained out or there is a partial finish?](https://help.betr.app/en/articles/12042989-what-happens-if-my-game-gets-rained-out-or-there-is-a-partial-finish.md): MLB game rainout
- [How do I switch between Betr Cash and Gold Coins in the Social Sportsbook?](https://help.betr.app/en/articles/12053661-how-do-i-switch-between-betr-cash-and-gold-coins-in-the-social-sportsbook.md): Switch between Betr Cash and Gold Coins
- [Does the Social Sportsbook offer player props?](https://help.betr.app/en/articles/12068888-does-the-social-sportsbook-offer-player-props.md)
- [Social Sportsbook Market Descriptions](https://help.betr.app/en/articles/9461772-social-sportsbook-market-descriptions.md): MLB, NFL, CFB Market descriptions
- [Can you delete or cash out of an entry once it is placed?](https://help.betr.app/en/articles/9461873-can-you-delete-or-cash-out-of-an-entry-once-it-is-placed.md): Cash-out/cancel wager
- [What are Bonus funds?](https://help.betr.app/en/articles/16098757-what-are-bonus-funds.md): Social Sportsbook Bonus Funds
- [Sweepstakes Official Rules](https://help.betr.app/en/articles/12022472-sweepstakes-official-rules.md)
- [Betr Social Sportsbook House Rules](https://help.betr.app/en/articles/13834440-betr-social-sportsbook-house-rules.md)

### Arcade

- [What are the recommended display settings for Betr Arcade?](https://help.betr.app/en/articles/12002754-what-are-the-recommended-display-settings-for-betr-arcade.md): Display Recommendations
- [What is skill-based gaming?](https://help.betr.app/en/articles/12002780-what-is-skill-based-gaming.md): What makes a game skill based
- [What happens if I do not find an opponent in Betr Arcade?](https://help.betr.app/en/articles/12012667-what-happens-if-i-do-not-find-an-opponent-in-betr-arcade.md): Arcade
- [Can I cancel my Betr Arcade entry?](https://help.betr.app/en/articles/12012683-can-i-cancel-my-betr-arcade-entry.md): Arcade entry cancellation rule
- [How are opponents found in Betr Arcade?](https://help.betr.app/en/articles/12045114-how-are-opponents-found-in-betr-arcade.md): Betr Arcade Matchups
- [Can I use Betr Bucks in Betr Arcade?](https://help.betr.app/en/articles/14020347-can-i-use-betr-bucks-in-betr-arcade.md): Betr Bucks Arcade
- [Betr Arcade - House Rules](https://help.betr.app/en/articles/11750326-betr-arcade-house-rules.md): Betr Arcade - House Rules

### Social Casino

- [How do sweepstakes casino games work?](https://help.betr.app/en/articles/13859259-how-do-sweepstakes-casino-games-work.md)
- [What is the difference between Gold Coins and Sweeps Coins?](https://help.betr.app/en/articles/13859269-what-is-the-difference-between-gold-coins-and-sweeps-coins.md)
- [Are the games fair?](https://help.betr.app/en/articles/13859272-are-the-games-fair.md)
- [Do Gold Coins and Sweeps Coins have the same gameplay mechanics?](https://help.betr.app/en/articles/13859286-do-gold-coins-and-sweeps-coins-have-the-same-gameplay-mechanics.md)
- [Can I switch between Gold Coins and Sweeps Coins?](https://help.betr.app/en/articles/13859291-can-i-switch-between-gold-coins-and-sweeps-coins.md)
- [Do my odds change depending on how much I play?](https://help.betr.app/en/articles/13859298-do-my-odds-change-depending-on-how-much-i-play.md)
- [What happens if my game disconnects mid-play?](https://help.betr.app/en/articles/13859315-what-happens-if-my-game-disconnects-mid-play.md)
- [Why did my balance change without me seeing the result?](https://help.betr.app/en/articles/13859326-why-did-my-balance-change-without-me-seeing-the-result.md)
- [Do bonus features work differently in Sweeps Coin mode?](https://help.betr.app/en/articles/13859331-do-bonus-features-work-differently-in-sweeps-coin-mode.md)
- [Do games expire or rotate?](https://help.betr.app/en/articles/13859337-do-games-expire-or-rotate.md)
- [Are there limits on how much I can play?](https://help.betr.app/en/articles/13859341-are-there-limits-on-how-much-i-can-play.md)
- [Does playing longer improve my chances of winning?](https://help.betr.app/en/articles/13859344-does-playing-longer-improve-my-chances-of-winning.md)
- [Where can I view my casino gameplay history?](https://help.betr.app/en/articles/13859347-where-can-i-view-my-casino-gameplay-history.md)
- [What if my Casino game is still open?](https://help.betr.app/en/articles/13978436-what-if-my-casino-game-is-still-open.md)
- [What if my casino game is not working?](https://help.betr.app/en/articles/16091164-what-if-my-casino-game-is-not-working.md)
- [What does RTP mean?](https://help.betr.app/en/articles/16090764-what-does-rtp-mean.md): RTP Percentage
- [Can I practice on the Casino without using Betr Cash?](https://help.betr.app/en/articles/15993663-can-i-practice-on-the-casino-without-using-betr-cash.md): Practice playing Casino games
- [What type of Casino games do you have?](https://help.betr.app/en/articles/16091190-what-type-of-casino-games-do-you-have.md)
- [What is Volatility](https://help.betr.app/en/articles/16091223-what-is-volatility.md)

### Location and Device

- [Why am I having Network connection issues?](https://help.betr.app/en/articles/9461881-why-am-i-having-network-connection-issues.md): Network connection troubleshoot
- [How do I troubleshoot my Betr app?](https://help.betr.app/en/articles/9461879-how-do-i-troubleshoot-my-betr-app.md): Troubleshooting tips
- [Can I play if I am not physically in an eligible state?](https://help.betr.app/en/articles/9461971-can-i-play-if-i-am-not-physically-in-an-eligible-state.md): Playing while physically in a different state
- [What if I suspect my Betr account was hacked?](https://help.betr.app/en/articles/9461903-what-if-i-suspect-my-betr-account-was-hacked.md): Account hacked - next steps
- [Can I use a Proxy or VPN software?](https://help.betr.app/en/articles/9461884-can-i-use-a-proxy-or-vpn-software.md): VPN/Proxy Prohibited
- [What is Geolocation?](https://help.betr.app/en/articles/9461877-what-is-geolocation.md): Geolocation information
- [What do I need to do to be geolocated by the app?](https://help.betr.app/en/articles/9461878-what-do-i-need-to-do-to-be-geolocated-by-the-app.md): How to ensure the app can locate you
- [What if I am located near a state border?](https://help.betr.app/en/articles/9461882-what-if-i-am-located-near-a-state-border.md): Geolocation near state border
- [Which states allow Betr Picks?](https://help.betr.app/en/articles/9461963-which-states-allow-betr-picks.md): Betr Picks Eligible States
- [Why am I getting an error when attempting to place an entry?](https://help.betr.app/en/articles/9461965-why-am-i-getting-an-error-when-attempting-to-place-an-entry.md): Errors when attempting to place an entry
- [Can I play on the web from a computer?](https://help.betr.app/en/articles/9461969-can-i-play-on-the-web-from-a-computer.md): Desktop support
- [How do I turn on Wi-Fi and Location Services?](https://help.betr.app/en/articles/9461966-how-do-i-turn-on-wi-fi-and-location-services.md): How to turn on wi-fi and location services
- [Why can’t I place an entry from a state that allows daily fantasy sports \(DFS\)?](https://help.betr.app/en/articles/9461967-why-can-t-i-place-an-entry-from-a-state-that-allows-daily-fantasy-sports-dfs.md): Daily Fantasy Sports \(DFS\)
- [Why can't I select any picks?](https://help.betr.app/en/articles/9461960-why-can-t-i-select-any-picks.md): Unable to place an entry
- [New York Contests Information](https://help.betr.app/en/articles/15901398-new-york-contests-information.md)

### Responsible Gaming

- [Can you please remove the Limits that I have set?](https://help.betr.app/en/articles/9461762-can-you-please-remove-the-limits-that-i-have-set.md): Responsible Gaming limits
- [Responsible Gaming Resources - Fantasy](https://help.betr.app/en/articles/9461889-responsible-gaming-resources-fantasy.md): Responsible Gaming information
- [What is a reality check?](https://help.betr.app/en/articles/9461769-what-is-a-reality-check.md): Reality Check
- [I have been released from Timeout, what do I do now?](https://help.betr.app/en/articles/9461768-i-have-been-released-from-timeout-what-do-i-do-now.md): Timeout ended, what next?
- [What is a Timeout?](https://help.betr.app/en/articles/9461767-what-is-a-timeout.md): Information on Timeouts and how to set one up
- [How do I Self-exclude from my account?](https://help.betr.app/en/articles/9461764-how-do-i-self-exclude-from-my-account.md): How to self exclude
- [What is Self-exclusion?](https://help.betr.app/en/articles/9461763-what-is-self-exclusion.md): Self-exclusion information
- [What are Betr's deposit limits, and how do I change them?](https://help.betr.app/en/articles/9461759-what-are-betr-s-deposit-limits-and-how-do-i-change-them.md): Deposit/Purchase limits
- [Can I set a limit for the amount that I play during a certain period of time?](https://help.betr.app/en/articles/9461760-can-i-set-a-limit-for-the-amount-that-i-play-during-a-certain-period-of-time.md): How to set play limit
- [What if I have a balance in my account when I self-exclude?](https://help.betr.app/en/articles/9461893-what-if-i-have-a-balance-in-my-account-when-i-self-exclude.md): Self-excluded with a balance
- [What measures are in place to promote Responsible Gaming?](https://help.betr.app/en/articles/9461890-what-measures-are-in-place-to-promote-responsible-gaming.md): Betr's responsible gaming measures
- [What Responsible Gaming precautions does Betr Picks offer?](https://help.betr.app/en/articles/9461894-what-responsible-gaming-precautions-does-betr-picks-offer.md): Betr Picks Responsible Gaming precautions

### Terms and Conditions

- [Betr Picks - Terms and Conditions](https://help.betr.app/en/articles/9462096-betr-picks-terms-and-conditions.md): Betr Picks Terms and conditions
- [Betr Arcade - Terms and Conditions](https://help.betr.app/en/articles/11750321-betr-arcade-terms-and-conditions.md): Betr Arcade Terms and Conditions
- [Betr Social Sportsbook & Casino - Terms and Conditions](https://help.betr.app/en/articles/12020515-betr-social-sportsbook-casino-terms-and-conditions.md)

### Legal

- [Betr Privacy Policy](https://help.betr.app/en/articles/9462118-betr-privacy-policy.md)