Types of wagers accepted:
"Moneyline" is where it is possible to bet on the (partial or definite) outcome of a match or event.
"Correct Score" is where it is possible to bet on the exact score of a match/event, or part of it.
"Over/Under" is where it is possible to bet on the (partial or definite) amount of a predefined occurrence (e.g. goals, points, corners, rebounds, etc.). Should the total amount of the listed occurrences be exactly equal to the betting line, then all bets on this offer will be declared void.
A "Head-to-Head" is a competition between two or three participants/outcomes, originating from either an officially organized event, or else, as virtually defined by Betr.
"Half time/Full time" is where it is possible to bet on the result in Half time and the outcome at the end of the listed timeframe.
"Period betting" is where it is possible to bet on the outcome of each separate period within a match/event.
"Draw No Bet" (aka Moneyline) is where it is possible to bet on a team to win but the wager is void if the event ends in a draw.
"Against the Spread" is a wager on a team to win a game, or subset of a game, while adding or subtracting a set number of points from the score.
"Double Chance" is where it is possible to bet simultaneously on two outcomes of a match or event. Example: Team USA Soccer to win or draw
"Outright" or "Place" is selecting a participant from a contest or event to win the event outright or to place in the top set number of participants.
“Proposition wager” is where is is possible to choose a statistical subset of a game being played, examples include “result of next drive”, “next pitch ball/strike”,” total yards rushing by a running back”.
“Parlay Wager” – A type of wager where a single bet, combines multiple wagers into one. The bet consists of two or more events that requires each side, or leg, selected to win in order to produce a winning wager.
“Scripts” are "parlay style" wagers, where it is possible to choose a number of legs. A leg is defined as one or more chosen selection in any individual event market. All script bets placed are subject to the Sportsbook rules that apply to each individual sport that relates to any leg of any script bet. If any selection in any leg is a non-runner or otherwise void under the Sportsbook Rules (e.g., an abandoned match) then the script will be voided.
Method for calculation and payment of winning sports wagers:
Each wager placed on the Betr platform has a “Multiplier” of odds starting from 1.01X with no maximum. A user’s wagered dollar figure will be multiplied times the Multiplier to determine the final payout of winning wagers. For example, if a user places a $100 wager at a Multiplier of 1.50X, and the wager wins, the wager will profit $50 and return $150 to the player. If the Multiplier is 5X, a $100 winning wager will profit $400 and return $500 to the player.
Effect of scheduling changes and/or cancelled sporting events:
When an event is cancelled prior to starting, all related bets will be void and accounts refunded.
If any game is abandoned due to injury, bad weather, crowd trouble etc. all bets that have already been settled up until the time of abandonment will stand.
A bet made as a Script shall remain valid notwithstanding a game or an event which is part of the Script bet being void
Events or competitions which are not held, get postponed and/or rescheduled for a time/date longer than 12 hours from the last scheduled time issued by the governing body due to bad weather, crowd trouble or similar scenarios will be declared void with the following exceptions where bets will remain valid:
Events which starting times have not been officially confirmed yet by the governing body at time of bet placement.
Events which are moved due to scheduling conflicts/tv broadcasts but remain scheduled to be played within the same matchday/game week/round (as applicable) and the change does not change the order of official fixtures for any of the participants in the offer.
Events which start times are anticipated (brought forward) but remain scheduled to be played within the same matchday/game week/round (as applicable) and, without prejudice to past-posting and similar occurrences as defined in Section A the change does not modify the order of official fixtures for any of the participants in the offer.
Process for handing incorrectly posted sporting events, odds, or results:
"Error" is a mistake, misprint, misinterpretation, mishearing, misreading, mistranslation, spelling mistake, technical hazard, registration error, transaction error, manifest error, force majeure and/or similar. Examples of errors include, but are not limited to:
bets accepted during technical problems that would otherwise not have been accepted;
bets placed on events/offers that have already been decided;
bets on odds containing incorrect participants;
bets placed at odds that are materially different from those available in the general market at the time the bet was placed;
bets offered at odds which reflect an incorrect score situation; or else,
odds being clearly incorrect given the chance of the event occurring at the time the bet was placed.
Method of notifying patrons of odds or proposition changes:
All odds offered are subject to variation. Such fluctuation is determined solely at Betr's discretion. Bets are accepted only at the odds available in the betting grid at the time the bet was accepted by Betr, irrespective of any other claim or previous publication present on the website or any other media detailing otherwise. Any change in odds while placing a wager will result in a notification to the patron within the sports wagering platform.
Methods of funding a wager or sports gaming account:
Your Betr wagering account can be funded via debit card, PayPal, or online banking transfer. Note: credit cards are not accepted on the Betr Sportsbook.
Methods for redeeming a winning sports wager:
All wagers on Betr's sportsbook are settled automatically. Winning wagers are automatically credited to your gaming account upon settlement of the market.
Lost or damaged ticket policy: Physical tickets are not offered; all tickets are in electronic format and cannot be lost.
Expiration of any winning ticket one year after the date the ticket outcome is determined:
All wagers are settled automatically upon event completion. Winnings are automatically credited to the patron’s account.
Process for accepting sports wagers at other than posted terms:
Acceptance of wagers at other than posted terms, for example Proposition markets created for special situations, will be managed following the site's general House Rules. Unless stated otherwise in the application at the time of bet placement, all other rules in Betr's House Rules will apply. Any modifying features of the rules relating to a wager will be included on screen at the time of bet placement.
Process for canceling sports wagers for obvious errors, including notification:
"Error" is a mistake, misprint, misinterpretation, mishearing, misreading, mistranslation, spelling mistake, technical hazard, registration error, transaction error, manifest error, force majeure and/or similar. Examples of errors include, but are not limited to:
bets accepted during technical problems that would otherwise not have been accepted;
bets placed on events/offers that have already been decided;
bets on odds containing incorrect participants;
bets placed at odds that are materially different from those available in the general market at the time the bet was placed;
bets offered at odds which reflect an incorrect score situation; or else,
odds being clearly incorrect given the chance of the event occurring at the time the bet was placed.
Should Betr Sportsbook be required to cancel a wager due to an Error, Betr will notify you of the reason the wager is being voided via the email address registered to the account.
Process for contacting the sports gaming proprietor to submit questions and/or complaints:
Any claim or dispute arising from any transaction past or present on Betr Sportsbook should be first directed to Betr by contacting our Customer Support Team via all available channels:
Live Chat functionality (when available)
Betr's Customer Services team will respond to any complaint or dispute received from within a maximum of ten (10) calendar days from the day the complaint is received.
Notification of the patron dispute process:
Betr's Customer Services team will respond to any complaint or dispute received from within a maximum of ten (10) calendar days from the day the complaint is received. Betr will additionally update you via email every ten (10) calendar days of the status for any ongoing dispute that is active.
If the internal dispute process did not provide a satisfactory outcome, and the customer’s betting dispute is related to betting that took place in Ohio, the customer can contact the Ohio Casino Control Commission at:
Ohio Casino Control Commission
https://casinocontrol.ohio.gov/
Notification to patrons of the voluntary exclusion program:
The Ohio Casino Control Commission in collaboration with the Ohio Lottery Commission offers a voluntary exclusion program to help individuals affected by problem gambling distance themselves from the temptation of gambling. You can request to be self-excluded from gambling activities for one year, five years or a lifetime by signing up for the TimeOut Ohio. Individuals seeking to enroll in the TimeOut Ohio, as well as those seeking to remove themselves from the program, can do so in person at the Ohio Casino Control Commission’s offices located at each of the casino properties, each of the racino properties, as well as the Main Office in downtown Columbus, or online at TimeOutOhio.com.
Patrons seeking information about the Commission’s voluntary exclusion program should visit TimeOutOhio.com