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Why was my account suspended?

Account suspended

Updated over a week ago

Betr holds the right to suspend or close an account at any time if it feels it is warranted.

Possible reasons for account suspension:

  • Instant Bank Transfer (IBT) [deposit fail at collection]

  • Device/Payment sharing

  • Bonus abuse

  • Any suspicious activity as described in the Betr house rules or terms and conditions

  • Any prohibited behavior as described in the Betr house rules or terms and conditions

To address the suspension, you can speak to an agent via our messenger. Please be advised that suspensions usually call for certain actions to be taken by the player in order to have the account reinstated. The length of the process is dependent on the player's ability and willingness to provide the requested items.

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