Betr holds the right to suspend, disable, or restrict account access at any time if it feels it is warranted. Account issues can include suspension, disabling, or challenges during registration and verification.
Specific reasons for disabling an account may include violations of terms and conditions, discrepancies during the verification process, or financial issues such as failed payments or chargebacks.
Overview
Account restrictions or suspensions on Betr may occur for various reasons, including unverified accounts or violations of the platform’s terms and conditions (e.g., device-linked multiple accounts).
Common Reasons for Account Restrictions or Suspensions
1. Unverified Account
If your account is unverified, you may be unable to use certain features, such as making deposits or accessing the app. Verification is necessary to unlock full functionality.
2. Policy Violations
Accounts linked to multiple accounts on the same device or discrepancies during the verification process may result in suspensions. Such issues violate Betr's Terms and Conditions.
3. Routine Account Reviews
Betr conducts regular due diligence checks to ensure compliance and security. Accounts may be temporarily disabled if irregularities are detected and further verification is required.
Unauthorized Account Use: Any unauthorized access, including logging into someone else’s account, may result in restrictions.
Chargebacks or Dishonored Deposits: Account closure due to disputed payments or failed deposits, with references to Betr's Terms and Conditions for more details.
To address the suspension, you can speak to an agent via our messenger. Please be advised that suspensions usually call for certain actions to be taken by the player in order to have the account reinstated. The length of the process is dependent on the player's ability and willingness to provide the requested items.