General Account Management
Requirements on creating and managing your account
17 articles
What should I do if I receive a maintenance message on the Betr app?
Why am I experiencing unexpected account charges, fees, or delayed deposits?
Why was my account suspended?Account suspended
How can I close my Betr account?How to close/delete betr account
How can I view my profit/loss statement?
Can I re-open my account at a later time if I delete my account?Re-open account
Can I change or update my username?Update username/email
How do I change my personal information such as email, address, and or phone number?Account details - How to change your personal information
How can I reset my Password?Password Reset
My account was suspended/closed. How do I get my funds?How to retrieve funds from suspended account
Can I set up Two Factor Authentication?Two-factor authentication
Where can I find my transaction history?Transaction History
How can I retrieve my funds if my account is restricted or closed?
Can I change my legal name or add a middle name after signing up?
What documents are acceptable for verification?
How long does account/document verification usually take?
What should I do if I receive an unrecognized login notification on my Betr account?