Account
Creating, accessing and managing your account
30 articles
Betr Affiliate PartnershipBetr Affiliate Partnership
Creation and Verification
FAQ on account creation and the verification process
Why can't I verify my account?Verification failed
What happens if I fail verification?Verification Fail
Is it free to sign up?Free to sign up
Do I need to verify my identity?Verification information
Trying to sign up but not proceeding past sign up screen.Unable to sign up
Can I open more than one account?Multiple accounts
Logging In
FAQs on log in issues and trouble shooting steps
Login Issue - Outdated phone numberProcess to update your forgotten or outdated phone number
Login Issue - Forgot my emailProcess to update your forgotten email
Why am I not getting the text verification code?Text Verification Code
How can I reset my Password?Password Reset
Why am I not getting the password reset email?Not receiving password reset email
Why does the app keep signing me out of my account?Account log-ins - biometrics
Can I set up Two Factor Authentication?Two-factor authentication
Why is my app continuously loading? I can't access my accountAccount blocked - won't let me log in
I forgot my password, how do I reset it?Password Reset
General Account Management
Requirements on creating and managing your account
How do I change my phone number?How to change the phone number associate with your account
How can I change my email?How to change the email associated with your account
How can I update my account?Account Updates
How old do I have to be to play on Betr?Age Requirement
Can I change or update my username?Update username/email
Am I able to share my device?Device Sharing
Can I have multiple Betr accounts?Multiple betr accounts - Can I open a second account?
Can I re-open my account at a later time if I delete my account?Re-open account
Can I have a joint/shared Betr account with someone else?Account sharing is prohibited - details on account sharing
What if I suspect my Betr account was hacked?Account hacked - next steps
Why was my account suspended?Account suspended
How do I close my Betr account?How to close/delete Betr account
How do I change my personal information such as email, address, and or phone number?Account details - How to change your personal information
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