Betr

Payments

What payment methods am I able to deposit with on Betr?

Available Deposit Methods

Steps to resolve common PayPal depositing issues

PayPal Deposit Trouble-Shooting

What should I do if my deposit is being rejected by the processor in Betr?

Common depositing issues and resolution details

Resolving Deposit Issues

Why did I get an error while depositing?

What are acceptable deposit methods?

Why was my deposit declined?

How can I cancel/refund my deposit?

Can I use someone else’s form of payment to deposit into my Betr account?

Is there a deposit limit?

Can I use a prepaid card as a payment method to fund my account?

Can I request to increase my deposit limit?

I got charged from my bank account but I haven‘t played or used the app today, why were the funds taken?

Why am I being told I’ve reached my deposit limit?

Why were the funds taken from my bank account even though my deposit did not go through?

How do I link Paypal as a payment method?

How to Deposit

Is there a deposit minimum?

Information on deposits and when the charge will occur

When will I be charged after depositing?

Deposits

How do I withdraw my funds?

Can I cancel a pending withdrawal?

Why did my withdrawal fail?

My withdrawal was already approved. Where are my funds?

Required Distribution - Closed Loop Process

Why is not letting me withdraw to just one payment method?

How long will my withdrawal take?

Error when attempting to withdraw.

What are acceptable withdrawal methods?

How do I make deposit?

The card I used to deposit expired. Can I use a different one for withdrawal?

🚨IMPORTANT🚨: Redemption/Withdrawal Issues

Withdrawals

How do I remove/replace/update payment methods associated with my account?

Can I deposit and/or withdrawal while I am not an eligible state?

Why is my card information saved?

My Wallet

What are gold coins?

What is Betr cash?

What is the difference between Redeemable Currency and Non-Redeemable Currency?

Purchases & Redemptions

Taxes - FAQs - 1099 and Year-End Statements

TAXES - FREQUENTLY ASKED QUESTIONS - W-2G and Year End Statements

Do I have to file taxes for my winnings?

Tax FAQs

Find answers and get help from Intercom Support and Community Experts

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