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How do I withdraw or redeem my funds?

How to request a withdrawal

Updated over a week ago

Steps to withdraw winnings from Fantasy Wallet

To request a withdrawal, follow these steps:

  1. Navigate to your Account/Wallet (Bottom right)

  2. Select "Withdraw from Fantasy"

  3. Select the payment method you would like to withdraw to

  4. Type in the amount you would like to withdraw

  5. Submit withdrawal

  6. If you encounter delays or can't proceed, try refreshing the app before attempting the withdrawal again.

  7. Ensure your account has a linked payment method verified by depositing at least $10. Without a linked method, withdrawals cannot be processed.

Steps to redeem Betr Cash prizes from Social Wallet

To request a redemption, follow these steps:

  1. Navigate to your Account/Wallet (Bottom right) while on the Social Sportsbook or Casino home screen.

  2. Select "Redeem"

  3. Select the payment method you would like to redeem to

  4. Type in the amount you would like to redeem

  5. Submit redemption

  6. If you encounter delays or can't proceed, try refreshing the app before attempting the redemption again.

  7. Ensure your account has a linked payment method verified by purchasing at least $9.99. Without a linked method, redemptions cannot be processed.

Important Information

  • Required Distribution may be enforced as a security precaution to protect your funds. If you have a required distribution to an invalid card, please contact Support.

  • You must first link a payment method via deposit before unlocking the ability to withdraw to it.

  • Common Troubleshooting Tips: Ensure the deposit was made successfully and verification of the payment method was completed. If you face issues, reach out to support to handle accidental deposits or bonus discrepancies.

  • Bonus Forfeiture Requirements: Certain bonuses, such as 'Betr Bucks,' must be forfeited to withdraw deposited funds. Forfeited bonuses cannot be reclaimed, even in regions with specific restrictions.

  • State Restrictions: Be aware that withdrawal restrictions may apply in ineligible regions. Check your account settings to confirm your eligibility status.

  • Payment methods such as Paypal and Venmo are not supported in the Social Sportsbook and Social Casino.

  • Social Sportsbook and Casino Betr Cash prizes are redeemed from the Social Wallet.

  • Betr Picks and Arcade winnings are withdrawn from the Fantasy Wallet.

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