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How do I change my phone number?

How to change the phone number associate with your account

Updated over 2 weeks ago

If you cannot log in due to the number being outdated or belonging to another account:

You can process an phone number change real time via our messenger bot by following the prompts in the automated system listed below:

Login Issues
Update phone number

or

Account Related
Account Updates
Update phone number

And simply follow the prompts.

As an alternative, you can email us at [email protected] with the following information so we can locate your account:

  • Full name

  • Phone number on file

  • Date of birth (DOB)

If currently logged in:

  1. Navigate to your account/wallet section

  2. Scroll down and select "Account details"

  3. Select "Edit" next to your current phone number

  4. Enter 6-digit code that is sent to your email

  5. Enter your new phone number

  6. Verify the code that is sent via text message to confirm

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