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How do I change my personal information such as email, address, and or phone number?
How do I change my personal information such as email, address, and or phone number?

Account details - How to change your personal information

Updated over 5 months ago

You can change certain account details from within the account details section within the app.

Email

  • Select "Edit" next to your current email

  • Input the new email. The change will be reflected immediately

Phone Number

  • Select "Edit" next to your current phone number

  • Enter 6-digit code that is sent to your email

  • Enter your new phone number

  • Verify the code that is sent via text message to confirm

Address

If you require a physical address change, you will have to reach out to support to complete a standard due diligence check to confirm the new address. You can contact us from the Help Center in the betr app or you can email us directly at [email protected].

Important information

  • Your email is also your username. Once the email is changed, the username will change as well, changing the email you use when you log in.

  • The phone number you use must be US-based. Temporary numbers are not permitted.

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