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Login Issue - Outdated phone number
Login Issue - Outdated phone number

Process to update your forgotten or outdated phone number

Updated over a week ago

IMPORTANT INFORMATION

Do not create a new account if you have lost your login credentials. Creating multiple accounts is prohibited and may result in account restrictions.

If you cannot log in due to the number being outdated or belonging to another account,

reach out to support with the following information so we can assist with the issue.

  • Full name

  • Phone number on file

  • Date of birth (DOB)

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