If you received an error attempting to deposit, you may have encountered some kind of technical issue. Please try the following troubleshooting steps to see if the issue corrects itself:
Force quit the application
Log out and log back into your app
Ensure you have the latest version of the application
Reset or change the WIFI connection
Uninstall and reinstall the Betr app
Common reasons for a deposit to fail
If you were able to submit a deposit but it was declined, it may be due to the following:
Your financial institution has certain restrictions on online gaming/gambling
Insufficient funds
Card details are incorrect (number, name, billing address)
If your financial institution has restrictions on online gaming/gambling, we suggest using a different payment method.
If you continue to have trouble making a deposit, please reach out to support at [email protected] so we can investigate the issue.