Troubleshooting Steps and Free Picks Guidance
You can troubleshoot the betr app by following the below steps:
Log out of your account
Uninstall VPN/ Rooted devices
Uninstall the Betr app
Restart your device
Reinstall the Betr app
Check your WIFI connection
Log back into your account. Check after 12 PM ET as free picks are typically available starting from 12 PM ET.
Look for free picks under the Promotions tab, as some may be located there.
Wait closer to game time if free picks are still not available, as availability might vary.
If you are still experiencing issues, you can contact us through the Help Center from within the app. For Free Picks-specific concerns, ensure you are eligible by checking requirements for the promotion (e.g., new users only or event-specific conditions). If needed, contact support for clarification and further assistance.