Location and Device
Location and Device
15 articles
Why am I having Network connection issues?Network connection troubleshoot
How do I troubleshoot my Betr app?Troubleshooting tips
Can I play if I am not physically in an eligible state?Playing while physically in a different state
What if I suspect my Betr account was hacked?Account hacked - next steps
Can I use a Proxy or VPN software?VPN/Proxy Prohibited
Am I able to share my device?Device Sharing
What is Geolocation?Geolocation information
What do I need to do to be geolocated by the app?How to ensure the app can locate you
What if I am located near a state border?Geolocation near state border
Which states allow Betr Picks?Betr Picks Eligible States
Why am I getting an error when attempting to place an entry?Errors when attempting to place an entry
Can I play on the web from a computer?Desktop support
How do I turn on Wi-Fi and Location Services?How to turn on wi-fi and location services
I live close to a border and am having trouble being located, what can I do?Geolocation near state border
Why can’t I place an entry from a state that allows daily fantasy sports (DFS)?Daily Fantasy Sports (DFS)