If you are within state lines and have restrictions on playing Betr Sportsbook or Betr Picks, please make sure you are connected to WIFI or have cell service. You must also have Location Services turned on.
If you are experiencing connection issues, we suggest the following troubleshooting steps:
Log out of your account
Uninstall VPN/ Rooted devices
Uninstall Betr app
Restart your device
Reinstall Betr app
Check your WIFI connection
Log back into your account
If you are still experiencing issues, please reach out via email [email protected] or you can contact us through the Help Center from within the app.