There are a few reasons why you may be having trouble getting verified. The most common reason is submitting a typo when inputting your details. It is important to double-check the information being submitted before re-attempting the verification.
If you continue to have trouble, you should have the ability to upload your ID as an alternative verification option.
When verification is unsuccessful, it means there was no match returned by our verification vendor, and we are unable to manually override the results.