If the reset password email was not received within 15 minutes, please check your spam folders. If the email was still never received, it could be due to the following:
Typo in your original account email
Typo in the email you inputted to have the password reset email sent to
If you are unable to receive the reset password email, please reach out to support by emailing us directly at [email protected] or via the Help Center so we can assist in locating your account.